Privacy Policy
Last updated: June 2026 · Compliant with India's Digital Personal Data Protection Act (DPDPA).
1. Introduction
This Privacy Policy explains how Sri Venkanna Automobiles ("we", "us", "our"), an authorized Hero MotoCorp dealer located at Ramachandra, Besides MRO Office, Plot No. 26, Reddy Colony, NH 9, Hyderabad, Telangana – 502032, collects and uses your personal data. You can reach us at +91 95026 50044 or varshitha567@gmail.com.
2. Information We Collect
We collect your name, phone number, email address, the vehicle or service you are interested in, and any messages you send us via the website enquiry form, phone calls and WhatsApp.
3. How We Use Your Information
We use your information to respond to enquiries; process test-ride, service, finance and exchange requests; send service reminders and offers (only with your consent); and improve our service.
4. WhatsApp Communication
We use the official WhatsApp Business Platform to communicate with you. Messages are handled in line with WhatsApp/Meta’s terms and privacy policy. You may opt out of promotional messages at any time by replying STOP.
5. Consent
By contacting us or submitting a form on this website, you consent to being contacted regarding your enquiry.
6. Sharing of Information
We may share only the details necessary with financing partners, insurers and Hero MotoCorp Ltd. solely to fulfil your request; with WhatsApp/Meta as our messaging provider; and as required by law. We do not sell your personal data.
7. Data Retention
We keep your personal data only as long as needed for the purposes described above, or as required by applicable law.
8. Security
We apply reasonable technical and organisational safeguards to protect your information against unauthorised access, loss or misuse.
9. Your Rights (DPDPA, India)
Under India’s Digital Personal Data Protection Act (DPDPA), you have the right to access, correct and request erasure of your personal data, and to grievance redressal.
10. Grievance Contact
For any privacy concerns or to exercise your rights, contact us at varshitha567@gmail.com or at our showroom address above.
11. Cookies
This website may use basic cookies or analytics to understand site usage and improve your experience. You can control cookies through your browser settings.
12. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
13. Contact Us
Sri Venkanna Automobiles, Ramachandra, Besides MRO Office, Plot No. 26, Reddy Colony, NH 9, Hyderabad, Telangana – 502032 · +91 95026 50044 · varshitha567@gmail.com.